Avon Sales Tips

Avon Tips for More Makeup Sales

2009-04-14T14:31:00.003+10:00

More Avon Tips: With Avon using more high profile stars such as Salma Hayak and Reese Witherspoon in their advertising campaigns why not use this to your advantage.

On the Brochure pages that have a picture of Reese, write down a list of all the Avon makeup and the shades that she is wearing and tally it up to how much it would cost to 'Look Like Reese'. Photocopy your list and include it with all your brochures, or better yet stick it right to the front of the brochure.

Everyone wants to look like a celebrity and you've just made it easy for them. You could even give them a discount if they buy all the makeup on your list.

How to Have an Avon Party

2009-03-30T13:55:00.001+11:00

If you are an Avon Representative thinking of throwing an Avon Party or a host/hostess looking to stock up on all your favorite Avon goodies by having one at your house then this post will give you some times for having a great Avon Party!

Tips for Avon Representatives

Have a list of different parties you can do and theme them around a set of products, such as a ‘feet treat’ party with the Footworks products, or break up the types of shows into specific classes such as ‘evening makeup’, ‘basic skin care class’ and so on. That way you’ll be able to book a different show at each party from the guests and you also don’t have to carry as much product with you.
Always try and rebook your hostess for a Christmas party later in the year as this is your biggest selling period.
Give all your guests a free sample bags with your business card included. Guests love getting freebies and they are targeted customers so it’s worth spending a little extra on them.
You can either make up your own Avon hostess gift, or give her a big discount on her purchases. Work it out with your hostess beforehand (even if you are just giving her a discount – it’s always nice to have a little extra ‘free gift’ as well).
Keep the show to around 30 to 40 minutes and make it fun. Any longer and you’ll lose the guests attention. Stay an extra 30 minutes at the end for taking orders and answering questions. (A good party usually only lasts 1 hour to 1 ½ hours).

Tips for Hostesses having an Avon Party

As a rule, only about half the people that you invite will show up, so always invite double the amount that you expect to show.
Keep food and nibbles to a minimum. Food and cosmetics don’t mix so wait until after the show is over before serving.
Champagne is always welcome at girl’s night’s parties, so feel free to give the girls a drink while they shop for their favorite Avon products.
Find out if any of your guests want to see a particular Avon product and let your Avon Representative know in case she is able to bring it to your party.

Do You Keep Stock of Avon Products?

2009-03-24T18:14:00.003+11:00

Personally I'm not a huge fan of keeping a large stock of avon products at home - although for special occassions it's worth having a few basics around for last minute purchases. You are not allowed to have a store or market stall and sell your products that way so there is no need to keep much avon product at your home.

Samples on the other hand - now I do seem to have a lot of samples at home that accumulate over time. So what do you do with all those extra samples?

Here are some ideas to get rid of extra avon stock and samples:

Attach a skin care sample to your business cards and leave your cards wherever you are allowed (bulletin boards, business card boards). People will be taking your card if just for the free sample! (and hopefully they will love it so much they'll ring you to order or go to your avon representative website).
Make up little 'gift' packs of a variety of samples and give them to new customers. They'll become loyal customers and appreciate your gift.
If you have any old samples of avon products that are no longer in stock give them in bulk to nursing homes and aged care homes for the residents who can't afford to buy expensive skin care but would really appreciate your old stock (you can do this with full sized products too). This one won't make you any money but will make you feel good about yourself - and who knows, the nurses might want avon in the future ;)
I give some of my old lipsticks that I can't resell to a local kindergarten - the children get to draw with them and the childcare workers love them too.

YourAvon.com Website Sales Tips - Get More Online Avon Customers

2009-03-18T13:08:00.004+11:00

YourAvon.com Sales Tips

If you haven't noticed already, the whole world seems to be now online, and traditional ways of doing business has moved to the computer.

As Avon Reps that is a great move for us as it means that we can now use an online website to send our customers to without worrying about ordering for them, delivery and packaging. So how do you make the most of using an online website like the youravon.com site and yourname.avonrepresenatative.com?

Just like with a regular website we need to advertise our avon web address at every chance that we get. That means putting our address on our business cards, brochures, flyers, email signatures - any place that we can do so that is allowable.

Think about where your potential customers might hang out -

Daycare Centres - Slip a business card into other mother's lockers (it's a lot cheaper than handing out brochures).

Bulletin Boards - Pin your business card and/or flyer with your webaddress on any bulletin board you find.

Advertise in school newsletters - See if your school has advertising on their school newsletter and how much it would be to place an ad for youravon.com website.

Online Classified Ad sites: Craigslist, eBay Classifieds, US Free Ads all allow advertising (some cost money, some are free).

Forums where your customers might be: Check with the rules of the forum - some allow signatures, some don't.

All of these ideas can help increase youravon.com online sales and build your avon business.

Increasing Your Avon Personal Care Sales

2009-03-12T14:09:00.004+11:00

Everyone needs deodorant, shampoo & conditioner, shower gel and body lotion. And since Avon stocks all of this they should be buying from you right!

However most people just pick up their shampoo & conditioner at the grocery store without even thinking about it. They want them instantly, without waiting for an 'order' to come in.

So if you want to increase your avon sales of these products you are going to have to act like a store and have those smaller products in stock.

I usually hate keeping too much avon stock in my home (my house isn't big enough for my regular stuff!) but I will keep a few bottles of shampoo & conditioner, deodorant's and shower gels in case my customers want some instant gratification.

When you are taking your customer order, take these products with you and casually ask, "Are you right for shampoo this week?" while holding the product in your hand. You are not being pushy - just gently reminding them if they need anything.

I've found that about every third customer will say that yes they do need that product and pay you instantly on the spot for it. Done! Sale!

And believe me - these sales add up quickly.

Are you feeling really brave? Leave a few shampoo & conditioner or shower gel samples in the woman's gym locker room with your details on the back.

According to Youravon.com website statistics, behind skin care and makeup, personal care items are the biggest avon seller online as well. I've got some more tips on getting more youravon.com sales over at my other website.

Happy sales!

Top 4 Tips to Build your Avon Fragrance Sales

2009-03-02T11:34:00.006+11:00

Want some tips to sell more avon perfume? Great then read on as in this post I'll include some more Avon selling tips for building your Avon fragrance sales.

Find out what your customers is currently using. This way you'll know what sort of fragrance she likes whether it's floral, or oriental so you can show her an Avon perfume that matches it (which is likely to be much cheaper than the one she is currently wearing).

Don't show her more than three fragrances at the one time as it can get confusing as to which smell is which. (That's why they often have coffee beans in the perfume section of the department store - to refresh your smell sense).

Always leave an Avon perfume sample or two with her so she can try it at different times of the day - as often perfume can smell different in the morning than at night.

Always offer her the complimentary products such as shower gel and body lotions in the same fragrance so that she has a co-ordinated avon perfume set.

Good luck with making more Avon perfume sales!

Avon Selling Tips

2009-03-02T11:30:00.002+11:00

Sorry for the lack of updates on this blog everyone - I've been swamped with so many other projects that I've been neglecting my avon websites. As an apology I've put up a new page over at Avon Selling Secrets with some more avon selling stategies.

And of course I'll give you some more tips here as well. Coming up in just a few minutes (or hours - depending on how much work I can get done) I'll give some tips on building your avon fragrance sales.

Thanks
Tracey

The Ups and Downs of Being an Avon Representative

2008-10-06T21:26:00.000+11:00

Life As An Avon Representative

So, you’ve been given your “territory” (the houses that Avon’s Area Sales Manager says are exclusively yours to canvas), a supply of Avon brochures, and you’re ready to venture out and earn some money as an Avon representative. Avon will give you predictions of the number of customers and likely sales your territory will produce but you would be unwise to use these figures to try to predict how much commission you will earn, especially from your first few rounds. Some customers will buy on a regular basis, but place quite small orders each time.

Others will place a few, large orders and some will buy sporadically. Until you get to know your area you really can’t predict the level of sales. Bear in mind too, that orders will increase as the people get to know you and you build up trust.

Most people start direct selling via catalogues like Avon's on a part-time basis and many reps expect to earn reasonable money for just a few hours of work a week. Avon agents with a large ‘family and friends’ customer base may find that this is so, but those relying just on delivering catalogues could find it more time consuming. How much time you take to get round your territory will depend on the type of houses: some have long paths, others are close together. If you find you have to walk further than expected, don’t worry; the exercise is very good for you!

Be positive!

In any area there will be people who welcome your Avon brochures with enthusiasm; those who will look through and perhaps buy occasionally; those who will return the brochure unopened; and those who seem to take it as a personal insult that you put one in their post box. The latter should be dismissed without another thought. These people will not be customers so be positive, don’t waste any more time on them and cut them out of your round. The enthusiasts will become regular customers and are therefore worth spending some time with. The more people who can be persuaded to buy necessities such as shampoo and deodorant on a regular basis the better as they will get into the habit of ordering and will soon find other things of interest in the catalogue.

You will need to make sure that you don’t stop giving Avon catalogues to houses that don’t place an order after your first few visits. As people get used to you leaving a brochure some will become more interested and look through it. Each campaign you will pick up a few more customers, widening your customer base. This is essential for long -term success because you don’t want to be relying just on orders from a few regulars who may not order in a particular campaign.

Many orders will be quite small, but some people could be just trying out the products. Hopefully they will like what they buy and become increasingly enthusiastic.

Once you have got to grips with the ordering system that part of the job shouldn’t take up too much of your time. Sorting the products between your customers once they have been delivered to you could be more time-consuming. However, delivering orders to customers can be the most enjoyable part of the job. You will soon get to know your customers and will see that they like the products. And, of course, that’s when you get paid! Above all, enjoy yourself as an Avon representative, the money can be good and meeting new people can brighten your life.

AUTHOR: Tony and Katy Luck joined Avon 4 months ago. They now run a team of over 20 reps. Visit their website to find out what's involved with being an Avon representative and how you could benefit by joining the Avon network.

An Interview With An Avon Representative

2008-09-26T15:44:00.002+10:00

Avon has many thousands of representatives around the world selling its cosmetics. Most of the 'Avon ladies' (and many men!) sell in their spare-time, although there is now an increasing number who work at their business full time.

We have interviewed several Avon representatives to find out how they have built up their Avon business. Their experiences may help you to decide whether you would benefit from joining an Avon team.

This week we are speaking to a man! Dave Carter is 31 and lives in Sunderland, UK.

Q: Dave, why did you join Avon?

A: My partner Debbie joined first, about 18 months ago. I had been selling another MLM company's products but I hadn't been very successful. I like the idea of network marketing, also known as multi-level marketing, and I could see the potential; but it just wasn't working for me. Then Avon started network marketing here in the UK about 2 years ago and getting in on the ground floor seemed attractive. I never dreamt I would succeed as well as I have.

Q: You say you have succeeded, how well have you done?

A: I don't want to be too specific about the money, but to give you an idea, I achieved the top commission level just before Christmas! Debbie and I run separate teams and she should join me on the top level soon.

Q: That's great. You must be enjoying the job to reach the top level in such a short time.

A: I really enjoy it. Although most of my team of nearly 100 is within 40-50 miles, I also travel, especially to meet potential sales leaders. I love being my own boss and don't think I could go back to working for someone else.

Q: So you think it's best to actually meet the members of your team?

A: It's one of Avon's rules: I have to meet the potential recruit face to face. We aren't allowed to sign up people by phone.

Q: How do you manage to recruit so many people, especially if some of them are a long way from you?

A: I have a website and receive a lot of enquiries from visitors to the site. I then either arrange to meet the person myself, or I pass the enquiry to one of my sales leaders. If I don't have a sales leader nearby I know other people with Avon businesses in other parts of the country and we swap leads.

Q: So I guess you would recommend others to join Avon?

A: I certainly would. I should point out that you wouldn’t be joining Avon as such: each one of us is a self-employed representative and we are not employed by the company. But anyone wanting to earn a few pounds each week by delivering the brochures and then collecting orders is very welcome. Or you can really build a great business like me by recruiting representatives and sales leaders who, in turn, will themselves recruit representatives. If you have a job now but don’t enjoy it, start part-time then build up the business until the income from that is enough to pay all your bills. Then you can sack your boss and work full-time for yourself!

Thank you Dave, best wishes for the future. It looks bright.

---

Tony and Katy Luck run a team of Avon cosmetics representatives. To see if you could benefit from becoming an Avon rep, visit their website.

Article Source: http://EzineArticles.com/?expert=Tony_Luck
http://EzineArticles.com/?An-Interview-With-An-Avon-Representative&id=134795

Avon Recruiting Tip #1

2008-06-05T13:30:00.003+10:00

Have you ever placed a situations vacant notice inside your brochures?

Every few months I place an a postcard (from VistaPrint) to which I have the following message:

POSITIONS AVAILABLE NOW
Are you craving a bit more excitement in your life?
Would you like to be paid to socialise and have fun?
Do you like helping people feel good about themselves?
Would an extra $100 - $1000 a month (or more) make a difference to your life right now? Would you like a part-time career which leaves you free to enjoy your life?
If you answered ‘Yes’ to any of the above questions, I am taking in new recruits for training right now.

I currently have both part-time and full-time positions available. I am looking for enthusiastic people who would like to run their own home-based business with our beautiful range of beauty products and gifts.

* No experience is necessary.
* I provide all training.
* Flexible hours to suit you and your family.

Please call me on [phone or email] if you are interested in finding out more.
I would love to help you build a business that fits your lifestyle.

You'll be amazed at how this works!

Good luck with your recruiting
Tracey

New Orders through Customer Referrals

2008-05-09T12:52:00.002+10:00

If you would like to increase your customer base, a good way to do it is to ask your existing customers if they know anyone else who would like to receive the Avon brochure.

Often times your current customer won't have thought about it before, but if you mention it they can start to think, oh yes Mary from the office was saying she wanted some shower gel .. etc.

Other tactics are to tell your customer's that you are having a competition in your area as to which Avon Representative can gain the most new customers, and you would like them to hand a few extra brochures to their friends to see if any of them would like to order anything as well.

Say you will give a free gift to them if they can get you some new customers.

Most people are happy enough to try and help you win the 'competition' to get more customers and will pass around the brochures to their friends.

It's a great way to gain new business!

Explode your Avon Skin Care Sales

2008-05-02T15:05:00.002+10:00

I have recently been trialing a way to boost my skin care sales and I'm excited to let you in on a method that has been hugely successful for me.

This method is for your regular customers or friends and family that you know and trust.

Ask them if they would mind trialing a range of skincare products for you for seven days. You'll give them the products one week and pick them up the following week and they will report on how they liked the products.

Give them a fullsize brand new cleanser, toner and moisturiser. I like to put them in a little clear bag to keep them all together (and it makes them look better).

What usually happens is that the customer falls in love with the products and asks if she can keep/buy them. In fact I've tried this with over twenty customers in the past month and only two returned the products to me! (Return any used products to Avon so you are not out of pocket yourself).

This method works especially well for the higher end skin care products such as the Anew & Clinical ranges.

Happy skin care selling!

Last Orders for Mother's Day

2008-04-18T12:51:00.002+10:00

Start getting your brochures ready with stickers on the front saying 'Last Orders before Mother's Day'. I would also advertise any of your own specials on the front as well (if you are doing gift baskets or free wrapping etc).

Mother's Day is one of Avon's best selling periods (apart from Christmas and the holiday's of course).

Another idea that a friend of mine has started doing is wrapping the brochures like a gift with clear cellophane and ribbon and then leaving them at the door's of her customers houses so they get a little surprise when they get home. I really like this idea as everyone loves getting gifts.

If you don't want to waste brochures, just wrap your business card and a sample with a little card or tag that says that you were thinking of them and wish that they have a great day. It would be great if you could tie the slogan on the card with the sample too. For example if you are giving out a perfume sample something like: 'Hope your day smells as sweet as 'perfume name' - From Your favorite Avon Lady'.

New Avon Forum

2008-04-11T13:28:00.000+10:00

I have just added a new forum to the Avon Selling Secrets site so that you can easily discuss selling tips with each other.

So far it's been a little quiet, so don't be shy, be the first to say hello.

Avon Selling Secrets forum

No other customers affected

2008-04-03T13:27:00.002+11:00

The good news is that none of my other customers have been getting any spam email trying to sell them avon information products, so fortunately it was an isolated incidence (however still annoying for the person involved).

That means that my website hasn't been compromised and everything is still safe.

The only thing I can think of is that the customer involved gave her name and email address to the other site by mistake.

So it looks like it's back to business for me and I had better start thinking of some new tips for you all!

I'll write more soon.
Tracey

SPAM Email from Avon Selling Secrets!

2008-03-31T12:43:00.003+11:00

I just had a customer contact me to ask my why I was sending her so many spam emails. I assured her that I do not send any other emails other than the download link for the ebook I wrote so I was not sure what was going on.

It seems another site with a very similar name to mine has been sending spam email to some of my customers. I have no idea how they got any email addresses, I assume that they asked for an email address somewhere on their site and people got confused with mine.

MY sites are www.avon-selling-secrets.com and this blog.

I DO NOT send spam email to any of my customers, or share your address details with anyone. If you or someone you know has received any spam email please let me know so we can try and work out what is going on.

Tracey

Find an Avon Buddy

2008-03-14T12:27:00.003+11:00

Do you know any other Avon Reps? If so it can be a great idea to buddy up and try and think of selling strategies together.

Having a friend to bounce ideas off is a great way to stay motivated. It's also more fun if you decide to hand out brochures to people if you have someone else there for moral support.

Choose a great location and both go and hand out brochures and business cards. You can even hand out samples if you like - but try not to spend too much money. Any new customers that you get, split them 50/50 with your Avon buddy so it's fair.

Small Orders Welcome!

2008-03-07T10:38:00.002+11:00

Do you know that many people don't place an Avon order because they feel that their order is too small and that they don't want to waste your time.

To get around this I like to put a label on the front of the Avon brochure that says something like:

"SMALL ORDERS WELCOME!"

I usually add this label the third time I drop at a house. (Because I would rather they place large orders, so it's really only a tactic to pick up houses that haven't ordered from you yet).

Start an Avon Email Club

2008-02-29T11:26:00.003+11:00

I've been finding that my workload is becoming much easier now that I've started an email club for my Avon customers.

All email club members get extra special offers (usually on products I have gotten cheaply through advance ordering).

It also means that I can keep in contact with them very easily. If I haven't received an order from someone and there is a few days to go before it is due in to Avon, then I send a group email to everyone reminding them of the deadline for getting their orders to me.

When I do this I always get an extra five or so customers placing orders. It saves much more time that ringing everyone.

If you do send a group email, make sure that you put everyone's email addresses in the BCC section of your email program so that their email addresses are hidden from everyone else.

Finding New Customers vs Keeping Current Customers

2008-02-22T13:02:00.002+11:00

I recently got a question from someone asking why I focus so much on customer service and giving little bonuses to my customers rather than use that energy to find even more customers and sales.

While finding new customers is important, it is actually easier to build your business by keeping your current customers happy.

For a start if you provide exceptional service they will buy from you again and again. They will even recommend you their friends and family and sometimes even 'help' you by getting orders for you.

Compare that to the amount of time it takes to find a new customer. Every new Avon Rep will attest to how hard it is to find customers. It IS hard to get new business but of course it can be done.

You know how hard it is to get new customers, so if you already have a customer base make sure you don't ever lose them by providing them with the best service ever.

One customer for life is much better for your business than ten new customers who only order once.

Should you text your customers?

2008-02-15T12:24:00.002+11:00

Text messaging is becoming an increasingly common way to communicate with people. But does it have a place in your Avon business, or is it considered too impersonal?

I think that there is a place for texting, however it is not with gaining new customers. For initial contact, I suggest that you use face to face contact, or if that's not possible; a phone call or a hand written card/letter will give that extra level of service that show people that you care.

However if you have already established a relationship with a customer, it is perfectly acceptable to text or email them to arrange a deliver time since you only need a quick answer (time/day). This way you don't disturb them during busy times.

How to Recruit an Avon Rep

2008-02-08T12:45:00.000+11:00

A lot of people have been asking me what I say to recruit new Reps.

Well I'm a very 'indirect' person really. Besides I think you gain more by being friendly rather than pushy. If you are pushy immediately people put up their defences.

Instead I like to plant a seed in their minds. If I've started a conversation with someone about Avon my first question is usually along the lines of "Have you thought about getting your own account with Avon so that you can buy your products directly from the company at a discount?". Immediately they feel as if I'm offering them a great opportunity rather than just trying to recruit them.

Also think about the reasons why you joined Avon. Was it for discounted products? To earn some money? Usually people join initially just to buy their own products, and then start to become interested in the business opportunity later.

Get your current customers to find you even more customers!

2008-02-01T12:44:00.000+11:00

As Easter is coming up, I like to offer an Easter Basket full of lots of lovely Easter-y type things (doesn't have to be Avon).

Instead of just holding a drawing for everyone that orders from you, I like to hold a 'competition' to see which of my current customers can WIN the Easter Basket.

You can either do it two ways:

1. The customer that brings you the most customers wins, OR
2. The customer that brings you the highest $ value of orders wins.

I personally prefer option 2, as I'm in Avon for the money (yes, I'll admit that) and would prefer to service 5 customers with high orders than 20 customers with small orders.

Make sure that your Avon Easter Basket if full of valuable items that your customer's will want to win, but don't go overboard - you still need to make some profit.

Good luck!

What to do with your old Avon Catalog's?

2008-01-28T13:49:00.000+11:00

Do you throw them out, recanvass your area, or let the kids cut out the pictures?

If you want to make the most out of your Avon brochures then get them out there and seen. No-one is going to order from you if it's in the garbage bin. I know a lot of people feel 'pushy' if they keep dropping brochures in people's yards (tossing), but trust me, if you are consistent it really does work. Like I have said in previous posts, it takes around 7 times before someone will buy from you.

Of course that is going to cost you money so this is where you 'recycle' your old brochures. If you can back order from them - great! but if they are too old then place a sticker on the front saying that the new brochure has even MORE great specials, if they would like to see a regular brochure give you a quick email. Or you can choose to honor the prices in the brochure since the prices usually stay similar from brochure to brochure.

Good luck with your Avon business.

What are your favorite Avon products?

2008-01-27T13:56:00.000+11:00

I always find that I sell more of the products that I tend to use myself. I guess that is because I feel more confident giving glowing testimonials about my favorite Avon products.

So in case you are interested, here is a list of my favourite Avon products:

Naturals Shower Gels - I love all of them!
Planet Spa Brown Sugar Body Scrub - This gets my skin sooo smooth
Footworks Deep Crack Heel Cream - Perfect for dry elbows too!
A lot of the kids toys - my son is spoiled ;)
Perfume - Avon Shine - it's a pity it keeps getting discontinued here, but sometimes I see it and grab a bottle.

What are your favorites?

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2008-01-25T15:27:00.001+11:00

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Avon Selling Valentine's Day Tips #3

2008-01-24T13:49:00.000+11:00

Write your customer's name in lipstick on the front of her order form instead of pen. It's a great way to use up all those old lipstick samples you no longer use.

Valentines Day Selling Tips #2

2008-01-21T14:42:00.000+11:00

Add a heart sticker to the top of your customer's order form as a subtle hint that valentines day is getting close.

If you want to be a bit more direct, then add a label to the front of the brochure that says 'only 14 more shopping days from this brochure for Valentine's day - Spoil yourself or your sweetie ..'

If in doubt, choose the middle!

2008-01-16T17:40:00.000+11:00

So I finally decided that I would put the price at just $5.99. I think that is fair to everyone.

It's fair to those who purchased last year thinking I was going to rise the price, and it's fair to new Reps who haven't yet purchased as it's only a very small increase (plus I've added some bonuses to the download page).

Ok .. my work here is done ;)

http://www.avon-selling-secrets.com/secrets.html

Ebook Price Dilemma

2008-01-15T13:34:00.000+11:00

I'm stuck as to what price to put my ebook 'Secrets to Explode your Avon Sales' at.

That's why I've been delaying putting it live because I want to get this right. You see last year it was originally selling for $4.99 and I was going to put the price up to $6.99 this year, but I'm just not sure it's the right thing to do.

I do need to pay for my server costs (hence the adsense ads on my site), so I need to charge something for it, but now I'm wondering whether I should just keep it at $4.99 to keep it at a reasonable price for everyone.

My original aim was to provide a guide to HELP my fellow Reps, not to try and profit from them.

Oh dear .. what's a girl to do?

Selling Avon - Valentines Day Tip #1

2008-01-08T13:39:00.000+11:00

Valentine's Day can be a big seller if you know who to sell to.

Obviously this is time to target the men! As I've already mentioned many times, men like things to be easy, and if you offer them a gift service then they are much more likely to buy.

For example. I have an elderly gentleman who loves buying Avon of me. Yes it's true! He buys gifts for his 'lady friends'.

Here is what I do when he wants things wrapped. I place his items in an inexpensive basket (that I got from the $1 store) add some pretty colorful tissue paper (red is the best color for valentine's day -but pink can work well too). It costs me about $1.50 in supplies to make up the basket, however he is more than happy to pay that $1.50 for the extra gift wrapping (because he doesn't have to do it - I made things EASY for him).

And of course, he buys from me often, especially at gift giving time!

Happy 2008!!

2008-01-06T12:31:00.000+11:00

I hope everyone had a wonderful Christmas season & are ready to get back into things now that January is here again.

I'm currently busy updating my www.Avon-Selling-Secrets.com site. I plan to make it much better for you, filled with tips and hints to make your avon businesses even better! It should be ready to go live on 15th January.

This time I won't just be focussing on selling my ebook (although that will still be there for those who want a copy), but providing resources and information that I think (hope) will help all reps.

Anyway, I'll let you all know when it's ready so that you can check it out and offer tips.

If there is anything you would particularly like to see on the site that would help your business, just add a comment below and I'll try and add in your suggestions.

Let's make 2008, great!
Tracey

Happy Holidays !!

2007-12-23T13:28:00.000+11:00

Sorry for the lack of updates in the last week or so, my Christmas has been hectic. But I only have one more delivery to do tomorrow and I'm done.

Also I'll be working on a brand new Avon-Selling-Secrets site when I get back from holidays. I've got some great ideas for content and how to make it really useful. Let's hope I can get it all done!

In the meantime I wish you and your family a safe and peaceful holiday season.

See you next year!

Tracey

Annoying Customer Rant

2007-12-12T12:19:00.000+11:00

Yes, we all have them, those customers that expect everything for nothing. Here is my latest customer rant ..

Yesterday I went to visit a new customer, she had invited her sister-in-law and daughter around so they could order as well.

Her and her daughter were lovely and put in orders of around $40 each. However her sister-in-law was rather demanding and was upset that I didn't have all the products she was interested in there to show her. (I did have quite a few to display, but of course didn't have everything!).

She reluctantly ordered five lipsticks at $3.50 each (total order $17.50). I thanked her for her order and was about to leave when she asked me what she would get free with her order. She demanded that I should give her one of her lipsticks for free since she had already ordered five of them. Her argument was that if she went to the Clinique counter at the mall and ordered five lipsticks she would get something free.

Now of course I had to bite my tongue and try not to say that I didn't think that she could buy 5 lipsticks for $17.50 at the Clinique counter, but I remained cool and said that I would see what I could do, but I couldn't promise anything.

Well, this didn't satisfy her and instead she proceeded to tell me that I wasn't a very good business person if I didn't give her something for free. I tried to explain that Avon charges me the price in the brochure (less my commission) and that I don't have full access to all their stock so that I can just take something to give to her.

So of course she cancelled her order.

Now those of you who have been reading my tips and posts will know that I am actually quite generous with gifts for my customers, however I will not stand for someone who DEMANDS I give them something.

So my point in all of this (apart from just getting it off my chest) is that we all have to deal with difficult customers from time to time. Be polite, but be firm. And remember that usually it isn't YOU that they are upset with, but they just could be having a bad day, or have a bad experience and are taking it out on you.

Don't take it personally, even big corporations have people who complain, it's a part of business. Just chalk it up to experience and move on.

Happy Holidays!

Avon Samples - Do you keep a huge supply?

2007-12-09T11:58:00.000+11:00

Recently I was caught out by a potential customer who was asking me about a specific brown shade of lipstick.

Like all Avon Reps, I usually keep a few samples of each type of skin care and I've got a lot of little lipstick samples lying around, but I certainly don't have a sample of every shade of lipstick that Avon sells (my house isn't that big!).

So should you have every sample of every product that Avon has?

I actually don't think it's necessary. In the case of this customer, I told her that I would order the samples in specifically for her. That actually proved beneficial because it made her feel special, like I was providing exceptional customer service to her so she didn't mind waiting.

Of course it would have been good if I had the exact shades there for her as well, but if you are like me, and don't have a storage facility at your disposal, I think it's perfectly fine to order samples on a needs only basis.

By all means keep a few in stock for giving out, but it isn't necessary to have a sample for every single product.

How to get customers to re-order

2007-12-06T13:16:00.000+11:00

Sometimes around this time customers might place one big order, but then don't plan on ordering again for quite some time. This can mean that your profits might take a big dive downhill (especially right after Christmas) so how can you encourage them to place another order?

If a customer has placed a large order with me (usually over $50), one of the things I like to do is to place a 'coupon' with their current order for 10% off their next purchase. I usually make that coupon expire within the next four to six weeks so that they will be inclined to use it straight away.

Often I'll put something like this on it.

"Thank you so much for your order. I appreciate your business and to say thank-you I have enclosed a coupon for 10% off your next order with me. Use it before [date]. Take care and I look forward to talking with you soon, Regards, Tracey"

The coupon looks even more special and 'professional' if you print it out on card instead of paper.

Good luck with your re-orders!

Start thinking about next year

2007-12-03T11:37:00.000+11:00

Now the December is here, the Avon Christmas season is starting to slow down and draw to a close.

This is a great time to finalise last minute Christmas gift ideas for your customers and just relax with your family and friends yourself.

It's around this time that I start thinking and planning for next year. Late December/ early January is generally a slow Avon month (after the holiday season and New Year celebrations) and so customers tend to buy less at this time.

It isn't until around the middle of January that things start to pick up. So what's next after January? February of course and that means Valentines Day! Yes I've started thinking about Valentines day ideas already!

Over the next few weeks there is going to be some big changes over at www.avon-selling-secrets.com I've decided to make the site bigger and better for everyone. But that means I'm going to have to take the site offline for a while. I'll probably 'close up shop' around the middle of December and 'reopen' mid January. I've got some big plans and I hope that I can fit them all in!

Anyway since I'm already thinking about next year and the following months, maybe you should too!

Happy Selling
Tracey

Customers don't always buy every campaign.

2007-11-30T12:16:00.000+11:00

But make sure that they still get a brochure!

Sometimes we might skip a customer if they haven't ordered from us in the last few campaigns, but in my experience that is a mistake. My rule is that they get a brochure every campaign until they say they don't want one anymore.

This reminds me of a story of a fellow rep who continued to drop her brochure at a house that had never ordered. She was nearly going to give up when one day the lady approached her and asked her if she could do a fundraiser for the local school at which the Avon Rep of course said yes. Do you know what the sales from the fundraiser was? Over $1,000! This is a true story! (I wish it was me but it wasn't).

That story always inspires me to keep going because you never know if one day someone needs to order from you.

Always keep the door open.

Should you carry extra Avon stock?

2007-11-27T12:03:00.000+11:00

Quite often Avon will encourage us Reps to take advantage of certain deals on Avon products with the theory being that we can sell them to our customers on the spot.

But should we take these offers or not?

There are times when you should, and times when I don't recommend it. And here are my reasons why:

YES

If you have a decent customer base and you think that you'll be able to easily sell the stock to them.
If it's nearing gift giving time and you want to make up some gift baskets to show your customers and you can use these products.
If it's cheap enough for you to afford.

If you have a customer base of less than 20. (Unless you are SURE that they will all buy the products.)
If you can't afford it.

MAYBE

There will be times when it's a great deal but you just aren't sure whether to take the deal or not. In times like these I like to run through a quick checklist.
1. Is it a product that can be used year round i.e. makeup/skincare?
2. Can you afford it right now?
3. If you couldn't sell it, would it be something you would buy for yourself anyway?
4. Is there a return policy on this deal?

I generally don't buy many advance order deals, simply because I seem to get left with a lot of stock in my house if I do. The only times I will buy is usually either skincare or bath/body products since these are my best sellers.

Christmas Drawing for your customers

2007-11-24T11:37:00.000+11:00

An Avon Rep friend of mine has had great success with this idea.

What she does is make up a big basket full of all her old stock and tells her customers that they can win it simply by placing an order of $20 or more.

She gives her customers 1 entry for a $20 order, 2 entries for a $40 order, 3 entries for a $60 order, and so forth.

The effect this has is that if a customer places say a $35 order, they are more willing to spend an extra $5 dollars just to get an extra entry into the drawing!

It gives her sales a huge boost at this time of year.

Avon Customer profiles

2007-11-22T12:18:00.000+11:00

Do you keep a list of your customers likes and dislikes?

It can be a good idea because then you can suggest things when their favorites come on sale. I also write down things like their birthdays and their children's names as well (because who can remember all that stuff!)

I just keep in it on my computer with all their other details (address, phone number etc) although you might prefer to keep it on an index card system if that works better for you.

The benefit of making these little notes is that the customer feels like you truly do care about them (and people BUY from people they like!).

I like to give them a little gift in their birthday month too. Usually it's something I get really cheap (doesn't have to be Avon). Customers REALLY appreciate this!

Have you had an Avon Christmas Open House yet?

2007-11-19T12:59:00.000+11:00

I just had mine this weekend and got just over $500 in sales!

Only about 1/3 of the people I invited showed up (that's normal), but those that came had an average order of around $70 each.

People will buy more if they see the product. Invite three times the amount of people that you would like, because some won't show. Make pretty invitations to give them to make them feel special and personally invite them.

Have a lucky door prize to intice more people to come along and offer a free gift if they bring a friend (to increase numbers).

Keep it casual so people don't feel pressured and they will buy more.

It's not too late! Have an open house with all your Christmas products and you'll reap the Christmas rewards!

Avon Christmas Selling Tips

2007-11-14T12:18:00.000+11:00

Look up! (How could you miss it anyway).

Yes I've created a five part Christmas tips email newsletter on some tips and freebies to help with your Avon business.

You'll get tips and be able to download some things that I think will really help your sales this Christmas season.

And best of all .. it's free (of course!)

Enjoy!

Busy Christmas Selling!

2007-11-12T13:12:00.000+11:00

Wow, things are getting crazy around here. My Avon sales are building very fast and I think I'm going to be very busy this Christmas and holiday season.

I hope you are having a great holiday season as well.

Have you had an open house yet? It's not too late! Invite all your customers and show them the great Christmas range!

How to present your Avon samples

2007-11-08T11:56:00.000+11:00

Avon samples sell!

It is so true that if an avon customer can try then you have a bigger chance to get them to buy.

So what is the best way to present your samples to your customers. You could stick them to the front of the brochure, or maybe to the page where the product is located. This is fine but doesn't give the most BANG for your BUCK!

Instead get a little bag, or cellophane paper. See through is good. And put a few samples inside as well as your business card. Attach a pretty ribbon and a little tag that says 'Please try the new Moisture Rich Lipstick (or whatever sample it is), it's currently on special for $4.99 (or whatever the price is), and I thought you would just love it!'.

This makes the customer feel special as you 'thought' of her and it's presented as a little gift. WIN WIN!

Guaranteed to increase your sales this Christmas (or anytime really!)

Happy Christmas Selling!

Avon Delivery Bags

2007-11-06T12:41:00.001+11:00

What do you use to deliver you Avon products in? Do you use the default Avon supplied delivery bags or do you use something else?

Try and think about what would make more of an impression on your customers. Customers love little extras and how it's presented to them can make a big difference.

I recently experimented using white plastic bags and white paper gift bags. Which do you think got more of an impression? Of course the white paper gift bags did. Customers loved them.

Yes they are more expensive, but if you buy in bulk you can usually get a great discount. Have a look at paper supply companies, or even dollar shops. I can usually pick these up for less than 20 cents each from a supplier (I have to order more than 50 at a time though).

They can even be found cheaply on eBay - Check out Gift Bags on eBay. There are some great Christmas patterned ones at the moment too.

Maybe you could 'theme' your bags to suit a promotion you are having? Add some ribbon for a festive cheer?

Make your Avon customers feel special and they will return to you time and time again.

Strange Avon Customer ...

2007-11-03T11:34:00.000+11:00

Have you ever had an Avon customer that acted just that little bit strange? I had a call last night from a lady that had placed an order with me (I haven't met her yet, remember I'm still new to this area).

This was 8.00pm on a Friday night, which is a strange time to call anyway, and she was asking if I had placed her order. I told her that I had indeed placed her order and that it would be delivered to me on Tuesday. (Actually it gets delivered to me on a Monday, but I like to give myself one day to get organised before I start delivering).

She was slurring her words and just didn't seem all there. She also keep asking something about her sister who lives in another state and how her husband is too controlling to let her buy Avon but could I send her some anyway. Huh!?

Well I arranged a time to deliver her Avon products for the following Friday so I'll keep you posted when I finally get to meet the slurring strange customer as to what she is really like in person!

Order is in - done and dusted

2007-11-01T11:28:00.000+11:00

Well I didn't get anymore orders this campaign so my sales stayed at just over $300. Which I think is great for a new area where I don't know anyone.

I've ordered 100 brochures next time and I'm going to do a drop to see what leads I can get. I don't have time before Christmas to start targetting businesses etc, so I'm going to do what every other rep does and see how hard it really is.

Just got to print out my labels for the back of the brochures and wait for the order to arrive now.

My Christmas Tips article has been published!

2007-10-30T12:33:00.000+11:00

Yes, I wrote an article to help you increase your sales and profits this holiday season and it's already published on lots of sites!

If you want to check it out, here is one site that it's on: http://searchwarp.com/swa265626.htm

Finding Avon Customers from scratch

2007-10-29T12:47:00.000+11:00

I've recently moved to a new area which means my previously successful Avon career has disappeared and I'm starting from scratch again.

That means, like you, I need to build my customer base again.

This first campaign I haven't done anything special except mention to people that I meet that I have an Avon business. Did you notice I didn't say that I 'sell' Avon. I said I have an Avon business. People respond much more positively if they think they are dealing with someone successful.

I only purchased 10 brochures. Yep, just 10 and I only gave them to people who wanted to see one, that is HUNGRY CUSTOMERS!. And while the campaign doesn't close for another few days I've already got around $300 in orders and not one of them is from a family member or friend.

Not bad for starting out, huh!

What to do when another rep intrudes on your 'area'

2007-10-26T10:47:00.000+10:00

It happens all the time, you set up a successful business and then another rep comes along and steals all your customers.

So what's an Avon girl to do?

Firstly try and work it out peacefully with the other rep. Phone her and explain that she is intruding on your territory that you have worked with those customers for some time. 8 times out of 10 she'll apologize and you won't hear from her again.

The other times you're going to have to be ruthless. Call your upline or manager and see if she can sort it out, sometimes an authority figure is enough to scare off the other rep. If that doesn't work you are going to have to explain to your customers what is going on. It's best to be upfront and truthful in this situation, if they are your loyal customers they'll stick by you.

It can be an awful situation, but don't just sit back and hope that she moves on, you need to fight for your rights.

Catalogue Party!

2007-10-25T09:46:00.000+10:00

Do you want to get a lot of orders in a short space of time?

Offer your customers hold a catalogue party in time for Christmas!

You give them 5-10 brochures and they hand these out to their friends. If they can get
$100 in orders they can choose $20 worth of products for themselves (it'll cost you $20 less your commission) but you'll still make commission on the $100 anyway so you'll still be in front)

$200 orders $40 free
$300 orders $60 free and so forth.

While you do lose some of your commission to the 'hostess', there will be less work on your part and you'll be able to just sit back and watch the orders flood in.

'Twas two weeks before Christmas

2007-10-24T12:24:00.000+10:00

Found this great poem, put it on the front of all your brochures

'Twas two weeks before Christmas and all through the town,
People were frantic, some felt a bit down.
Oh dear, what to do? Their shopping's not done.
They still need more gifts, some need more than one.
No need to panic, no need to fear.
Your worries are over, the Avon Gal's here.
I've got clothes, I've got toys.Books and videos too.
And beautiful jewelry - you know what to do.
Just look through the book, then give me a call.
No parking, no crowds, no need for the mall.
Personal service, Avon's guarantee;
And best of all, free home delivery!
An Avon Christmas will please everyone.
And you can relax, knowing you're done!

Avon Bubble Bath Uses

2007-10-19T11:01:00.000+10:00

Other than putting in your bath ;)

Wash your car, camper, RV, etc, and see the results.
Sponge to shampoo furniture or vehicle interior.
Dip a dry cloth in Bubble bath then rub out upholstery stains without leaving a ring.
Use to shampoo carpets, whether just a spot or the whole room.
Use it in your laundry and never need fabric softener again.
Use for hand-washing delicates.
Use for pre-soak on heavily soiled laundry
Bubble bath applied to a grease or butter spot on a blouse or greasy work clothes before washing helps remove the spot.
Bubble Bath does windows (and any other glass, including china)!
Use to wash walls, paneling, and ceilings.
Cleans Venetian blinds.
Cleans chandeliers and light fixtures.
Clean bathroom fixtures and mirrors.
Clean your painted or real wood cupboards (use in conjunction with SSS to keep the cupboards bug-free!)
Use to wash appliances.
Use to wash no wax floors.
Use to wash dishes.
Mix with SSS and water to make a terrific pet wash that repels fleas.
Wash your plant leaves to make them shine, then pour into soil as a fertilizer.
Clean and shine your jewelry - even costume jewelry.
Clean your eye glasses.
Mix with a bit of water in your potpourri burner for a double benefit. Smells great and cleans it out

Do you wear a lanyard?

2007-10-19T10:56:00.000+10:00

I know a fellow rep who is also a nurse. She has to wear a lanyard everyday so she put her Avon Badge on the lanyard and in just two days had four new customers!

If you don't have a lanyard, wear your badge shopping or when you are out. People won't know you are an Avon Rep until you tell them (either verbally or by wearing a badge/t-shirt).

Subtle advertising works!

Business Cards

2007-10-18T13:35:00.000+10:00

Do you need them or not?

I really think that they make a tremendous difference to how people view you, so yes I would recommend that you get some. As a bonus they are great to leave everywhere as people tend to keep business cards.

Try and get the free ones from VistaPrint (they offer them every few weeks) as you don't need the official Avon ones.

Click here to get 250 for FREE from VistaPrint TODAY

Tossing - Brochures that is!

2007-10-17T14:12:00.000+10:00

If you are looking for more customers in your area, one of the more popular ways of Canvassing is tossing (US) or letterbox drop (Aus & UK).

If you want to try this understand that it takes around three or four times before a customer builds up enough trust in you to actually buy something. In fact the hit rate for dropping brochures is around 1 customer for every 100 brochures. A 1% hit rate isn't great, but if you pick up one or two new customers each campaign that could be at least 20-30 customers every year or more (depending on how many brochures you purchase).

Best way to get a customers attention is to put your contact details sticker on the front that says something like:
To order or receive brochures regularly please contact: [Your Name]
on [phone number] or [email address]
Brochure Expires: [date] "

Tips for Newbies

2007-10-16T16:25:00.001+10:00

Don't give up. If you want it to work, it will. It takes time to build up a good customer base (the same for any start up business)
Make goals. If you have something to work towards you'll have a better chance of getting there
reinvest back into the business - samples, brochures, sales aids are your friend
Tell everyone you know that you sell Avon
Smile, people do business with happy people
Be reliable. If you say you'll call - then call.
Think positive - everyone has bad days but try and find something positive out of the experience even if it is a learning experience

Don't forget the fella's!

2007-10-16T10:25:00.000+10:00

Believe it or not guys make great customers. They are usually clueless to what to buy their partners so if you offer them suggestions and ideas or even put a pack together for them they will love you for it.

Granted they won't be regular customers but around gift giving time (like Christmas!) it's worth giving them a brochure.

Also gay men make excellent customers. They are usually excellent at looking after their skin and will like the skin care and personal care items.

Good luck with your Christmas selling!

Mum or Mom? That is the question!

2007-10-15T20:45:00.000+10:00

I don't have any tips right now, just rambling to myself ...

I was thinking today about how Avon is such a great home business for stay at home mums when I remembered that American's spell it moms. It got me thinking why we in Australia spell it such a way?

It seems to make more sense that it should be mom because the mo starts mother, don't you think? Maybe it has something to do with the way we say it. We say mum (rhymes with hum). It fits our accent.

I'm fairly sure that the UK also says mum, and it could derive from that seeing as most of the immigrants to Australia were from Europe.

If anyone knows why Australian's say mum instead of mom I'd love to hear it!

Increase your Skin-So-Soft Bath Oil sales!

2007-10-15T10:22:00.000+10:00

Technorati Profile

One of the best known products that Avon has is it's famous Skin So Soft Bath Oil. As you know it can also be used a hundred other ways other than as just a bath oil.

Make sure to let your customers know all the things it can do!

Here are a few:

PERSONAL USES:
1. It's a bath oil and after shower moisturizer.
2. It can be used to remove makeup.
3. Hot oil treatment to soften cuticles.
4. Great massage oil for tired muscles.
5. Helps relieve itching caused by dry skin.
6. It’s a well-known insect repellent

HOUSEHOLD USES:
1. Sponge it around doors, windows, and on screens to keep crawling bugs out.
2. It's a good wood cleaner and conditioner for natural wood.
3. It removes glue and gum left from price tags and labels from glass, metals, and most plastics.
4. It removes soap scum from shower doors and curtains, and bathroom and kitchen figures.
5. It removes lime and hard water deposits from fixtures, tile, shower doors and windows.

ANIMAL USES:
1. It's a great insect repellent for your pet. (as recommended in "Outdoor Life" and "Field and Stream")
2. Mix 5 parts water, 1 part SSS and mist on animals. Brushing it in makes their coats gleam and keeps insects off so the animals don't fidget in the show ring.
3. Mix in your pet's bath water. It takes the fleas off of them.....and in between spray them with the same mixture as in #2 to help keep them off.
4. Rub on your hands before and after working with your pets and farm animals. It will remove the strong smells.
5. Black Fly Spray For Dogs: Use as a spray or a dip. 1 cup SSS, 1/2 cup liquid detergent and 3 gallons of water.
6. Great for pet’s dry skin: mix 1 tablespoon of SSS per gallon of water and use as an after bath rinse. Or spritz your pet's coat once per week.

AUTOMOBILE USES:
1. It removes tar spots from the car without damage to the paint.
2. Use it to clean vinyl dashboards, seats, and tops. It not only cleans, but keeps it soft and helps to prevent any cracking.
3. After washing your car, use it as a tire dressing to keep them looking like new.
4. It removes tree sap. Prior to traveling...rub SSS on headlights and grill. It makes insects and bugs easier to remove.

Get ready for great Christmas sales!

2007-10-14T20:18:00.000+10:00

Current customers:
Get ready to send all your customers a christmas card to wish them a fabulous holiday season. Best time to send the card is October so they think of you all holiday season.

Finding new customers:
VistaPrint often has offers on FREE T-shirts. Get them to print on it something like 'I'm an Avon Rep, ask me for a brochure!' Wear it grocery shopping, picking up the kids from school, anywhere! Make sure you carry lots of brochures with you as people will ask you for one!

Want to increase your perfume sales?

2007-10-14T20:15:00.000+10:00

The little scented page in the brochure isn't enough to get a good feel of the perfume so take a leaf out of the romantics among us and lightly spritz the whole brochure with perfume.
That way whenever someone turns a page in your brochure they'll get a scent-sational experience!

It's easy to spray multiple brochures at once, you only need a few light sprays to scent many brochures. AND it works out cheaper than buying samples for all your customers.

Lay them all out on the floor and give a quick spray (be careful not to over saturate them!)

About the Author

2007-10-14T20:06:00.000+10:00

So I guess I'd better start with a bit about me and why I'm writing this site. Firstly, yes I AM an Avon Representative. And YES I am a SUCCESSFUL Avon Representative (Well, I make a profit anyway). And while I operate my Avon Business in Australia, I believe these tips can help other Reps all over the world.

I'm also a writer, so I've decided to combine the two and start this blog. It'll focus mainly on tips for other Reps so that can increase their customer base and make more money.

I know how hard it is when you are just starting out, so I'll try and let you know what works and what doesn't work.

I'm also the author of the bestselling ebook on eBay called 'AVON Representative SECRETS to EXPLODE your sales!' so if you are ever on eBay check it out at my store http://stores.ebay.com.au/Traceys-eBooks-and-more.

Anyway enough about me, you want some tips! Keep an eye out for my next post and I'll start posting some great ideas.